newmap
01 / FOLLOW UP
Journey phase

After the visit

Reports, next appointments, medication, and the instructions that decide whether the treatment works. The journey keeps going after the building is behind you.

Exploring
  1. 16:00 · collect

    Report, counter 2

    Blood report is released at 4pm. The scan report follows by evening.

  2. 16:30 · 20 min

    Pharmacy

    Three medicines, one of them twice a day for ten days. The counter explains the timing.

  3. +2 weeks

    Next appointment

    Review in two weeks, same consultant, same room. Booking counter is on the ground floor.

  4. at home

    The part at home

    Two of the three medicines need a full stomach. The dressing changes on the fourth day.

02 / DETAIL
Notes

The situation

Discharge is where information gets thin. A patient leaves with a folder, a prescription, and instructions delivered at the end of a long day, when nobody has the attention left to take them in. Two weeks later the follow-up appointment is a date on a slip of paper, and the question of whether the medicines were taken properly has no answer until the next visit. Three medicines, 10 days each, and nobody checking.

The visit ends at the hospital gate. The treatment does not.

What the guidance does

The follow-up phase carries the journey out of the building. Reports are collected or opened, the next appointment is placed on the same route as the visits that came before it, and the home instructions become a checklist with times: which medicine, when, with food, for how many days. Reminders sit on the same page as the map, so a person who has learned one interface does not have to learn a second one.

For a chronic condition, the same view holds the longer sequence: the next scan in three months, the blood test before it, and the consult that reads both.

What changes

Instructions survive the walk to the car. Missed follow-ups drop, medication timing holds, and the next appointment is something the patient can find rather than something they have to remember.

Where this stands

Exploring. The journey view can already hold future steps with dates, and the map handles the next visit in the same way it handled the first one. Medication reminders and report access touch patient records, which is a different kind of system and a different conversation. We are not claiming either of those today.