Journeys, mapped
Guidance for the walk, the wait, the sequence, and the handoff. Hospitals are where we start.
A hospital morning, as a route
This is a real shape of a morning at a hospital in Bengaluru: two investigations, one consult, and a report to collect before the day ends. Every stop has a place, a duration, and a person who takes over at the end of it.
- 06:40 · at home
Nothing to eat after this
Water is fine. The referral letter and the previous scan report go into the same folder.
- 07:30 · 4 min walk
Gate 2, Block A
The side entrance past the pharmacy. Registration is a four minute walk from there, and the walk is level.
- 07:45 · about 22 min
Registration, counter 3
Token 47. The board shows 25 served, so 22 people are ahead of you.
- 09:10 · 8 min
Blood draw, room 312
Block C, third floor. Lift bank B is the closest one, and it stops at the collection wing.
- 10:05 · about 35 min
Imaging
Contrast injection first, then a thirty minute wait before the scan. The waiting area on this floor is quieter.
- 16:00 · handoff
Report, counter 2
Collect it in person, or read it online once the lab releases it after 4pm.
Most of a journey is waiting
A patient walks for a few minutes and waits for hours. The walk gets the attention because it is visible, and a map on a wall only covers that part. The waiting decides whether the morning goes well, so the waiting is what we guide.
What guidance is built from
Five pieces. The same five serve a hospital corridor, a railway platform, and a treatment plan that never enters a building.
- 01 Live
Places
Levels, rooms, entrances, lifts, and the connectors between them, built from your floor plans and CAD files.
- 02 In design
Sequence
The order of a day, including which steps depend on which, and what moves when one of them runs late.
- 03 In design
Time
Walk duration, service rate, and a queue estimate that turns into a time to start walking.
- 04 In design
Handoff
Who owns the next step, what they need when you arrive, and what you carry home afterwards.
- 05 Live
Guidance
The screen a person carries: the next step, how long it takes, where to go, and what to bring.
Six phases, walked one at a time
- 01
Preparation at home
What to bring, what to stop eating, and which gate to use before you leave the house.
- 02
The first hundred meters
The right entrance, the parking, and the first counter inside.
- 03
Between floors
Lifts, ramps, and the route across blocks when the direct way is closed.
- 04
The queue you can watch
Where you are in the line, how long it runs, and when to start walking.
- 05
Three investigations in one day
A day of dependent steps, planned once and re-planned when a step slips.
- 06
After the visit
Reports, next appointments, and the instructions that matter at home.
If you run the hospital
The same view that guides a patient shows your team where people stall. Front desks repeat fewer directions. Arrivals spread across the peak instead of landing in one twenty minute window. And nobody has to guess how long a queue is.
Which entrances people actually use, where they stop and ask, how long each counter takes to serve, and which corridors carry the most traffic at 9am.
Fewer people arriving at the wrong counter, fewer missed appointment slots, and a queue that tells people when to walk.
The pilot
Map
We build the map from your floor plans and set up routing for the pilot area. Week 1.
Deploy
Codes go up at entrances, lift lobbies, and corridor junctions. Patients scan and get directions on the phone they already carry. Week 2.
Guide
We add the waiting layer: what each step is, how long it runs, and where to be next. Week 3.
Report
Movement data, user feedback, and a published case study. Then you decide about a full deployment. Week 4.
Pilot with us
One area of one building, four weeks, and it runs in a browser. We will tell you honestly whether it is worth doing.